Document360

About Document360

Category: Software - Develop, Manufacture, Distribute, Consultants, Services

Document360 is a SaaS knowledge base creation platform that lets you create a self-service portal for internal users and customers. It is scalable, which means you can continue using it even as your product list expands. Additionally, you can create as many versions of a document as needed. A powerful search module is a must for any knowledge base worth considering. In the case of Document360, it does well in this department with a search engine that capably crawls indexes and produces real-time results. And to streamline collaboration for the building of the knowledge base, Document360 integrates with chat apps. On top of that, it lets users leave feedback on articles for you to know whether the solutions are helpful or not. Benefitting Features of Document360: Document360 has the ability to use in multiple Help Centers and customized landing pages to carry your brand. Simple, efficient, and clear design editor, allowing the user to choose between Markdown and WYSIWYG editor. A real-time preview panel on the editor allows seeing how the published article will look while editing. Versioning-Product documentation requires version control features, with Document360 you can understand full version history to see what changes were made, by who with time stamp and revert back to any revision. The built-in analytics feature filters data and provides the report to derive actionable data and insights. SEO settings at Document360 you can customize article metadata and add tags to the article for quick search and optimize article title to include more keywords that relate to your product. Document360 integrates with multiple third-party tools, thus making a single place to centralize the tools used by your teams. Document360 Drive to manage all files operation and organise assets with the central cloud-based storage repository.