National Emergency Number Association

About National Emergency Number Association

Category: Telecommunication Services

The National Emergency Number Association (NENA) is a leading non-profit organization dedicated to enhancing 9-1-1 emergency communications across North America. Founded in 1982, NENA plays a crucial role in promoting the implementation and optimization of 9-1-1 as the universal emergency number in the United States and Canada. With over 7, 000 members across 46 regional chapters, NENA supports public safety professionals by developing industry standards, providing educational resources, and advocating for policy improvements. NENA’s mission is to ensure that every citizen has access to prompt and reliable emergency services. The organization is at the forefront of advancing technologies like Enhanced 9-1-1 (E9-1-1), which provides dispatchers with caller location information, and Next Generation 9-1-1 (NG9-1-1), which integrates digital communications, including text, video, and data, into emergency response systems. In addition to its advocacy and technical efforts, NENA offers a wide range of professional development opportunities, such as certification programs, training workshops, and conferences. These initiatives aim to equip 9-1-1 professionals with the skills and knowledge needed to handle emergency situations effectively. Through its ongoing commitment to innovation and service excellence, NENA continues to be the "Voice of 9-1-1," ensuring that emergency communications systems are prepared to meet the evolving needs of communities.